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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharge (HKD)
Remote Area Delivery 210.00 HKD or 4.20 HKD/kilos if higher
Lithium Batteries Section II (PI967, PI970) No charge
Lithium Batteries Section I, II (PI965) 850.00 HKD
Over Weight Piece 400.00 HKD
Over Sized Piece 400.00 HKD
Non-Stackable Pallet 800.00 HKD
Address Correction 100.00 HKD
Elevated Risk 180.00 HKD
Restricted Destination 270.00 HKD
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharge (HKD/MOP)
Over Weight Piece 350.00 HKD/361.20 MOP
Over Sized Piece 350.00 HKD/361.20 MOP

Should you have any questions on surcharges please contact usContact Us.